At Novasphere Goods, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you visit or make a purchase from our website. By using our website, you agree to the practices described below.
Information We Collect
We may collect personal information that you voluntarily provide when placing an order or interacting with our website. This includes your name, contact details, shipping address, and any information you provide during communication with us. Since we operate on a cash-on-delivery basis, we do not collect or store payment card details.
We may also collect non-personal information such as browser type, device information, and browsing behavior to help improve our website and user experience.
How We Use Your Information
The information we collect is used to process and deliver your orders, communicate with you regarding your purchases, and provide customer support. It also helps us improve our products, services, and overall website performance.
We may use your contact details to send updates related to your order or respond to your inquiries.
Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share your information with trusted third-party service providers who assist in order fulfillment, shipping, and operational support. These partners are only given access to the information necessary to perform their services.
We may also disclose information if required to comply with legal obligations or protect our rights.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to use commercially acceptable means to safeguard your data, no method of transmission over the internet is completely secure.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including order processing, record-keeping, and legal obligations.
Your Rights and Choices
You have the right to access, update, or request deletion of your personal information. You may also choose to limit how your data is used.
If you wish to exercise any of these rights, you can contact us using the details provided below.
Opt-Out Instructions
If you no longer wish to receive communications from us, you can opt out at any time by contacting us via email. Simply send a request with the subject line “Opt-Out Request” to:
Upon receiving your request, we will process it within a reasonable timeframe and ensure that your preferences are respected.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and continued use of our website indicates your acceptance of those changes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: